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5 Tips for a Stress-Free Move: An Interview with Tony Gallo of Gallo Moving & Storage

By Tony Gallo

Tell us a little bit about your company and the services you offer.

Some of the services we provide are residential moving and packing services, storage solutions, home staging and employee relocation services. For our commercial customers we provide trade show logistics, distribution and warehousing solutions and office relocation services.

As an agent for United Van Lines we also offer interstate and international moving services. We are the oldest continually operating moving company in Massachusetts. What started out as PE Burke in the 1920's, was the first company I purchased in 2005. In 2008 we acquired McKee's Hingham Express from Rich McKee, a company that has been operating since the 1870's. Today we run trucks throughout the continental US and Canada and dispatch 8 to 10 local crews every day.

What are some of the challenges that people face when they're moving to another home?

Moving challenges are numerous. The first challenge is deciding what moving company to contact. There are many choices but choosing a reputable company is most important. Once that decision has been made then deciding what to move and what to get rid of is the next challenge. This can be a difficult time for many people, but it is an important process to go through. Staying organized and knowing your limitations is the next great challenge. If you decide to do your own packing then make sure you have a plan. If you have limited time to pack then having your mover do the packing may be beneficial.

What can they do to help prevent or solve those challenges?

Communication with your mover is a great way to overcome challenges. If you plan on doing your own packing then ask your mover for tips. We have a YouTube channel that has instructional videos on how to pack. Also letting your mover know about your progress will prevent a surprise on move day. One sure fire way to incur extra costs and stress is to not be ready on move day. If you are falling behind and need extra help then let your mover know as far advance as possible so they can allocate the appropriate man power on move day. If you were going to move all your own boxes and have the movers take only the furniture, let your mover know if you can't. That way when the crew shows up on move day they know what to expect, and have the appropriate man power.

If you needed to move, what steps would you take to make the process stress-free?

First I would hire a reputable mover. Price should not be the overriding factor when picking a mover. There are many variables that affect price, and a reputable mover will explain those to you and not surprise you on move day with a bigger bill and a bunch of excuses why. Second, make a plan. Determine what you are going to take and how you are getting rid of the items you are not taking. Your plan should a schedule of when each area of your home will be packed. Packing usually takes longer than you think, so having a schedule will allow you to stay on track. Lastly your plan should include contacting utilities and any address changes you need to make.

Can you share one of the biggest regrets you've seen people have about their move?

By far the biggest regret is not purging before moving. Many people just move it all and then plan on going through it as they unpack. Time and again we are in homes doing estimates and the basement is full of boxes never opened from a previous move five or ten years ago. They then pay to move these boxes again. Remember, nobody is going to want that old mattress from 20 years ago or the Correlle dishes from 1978.

What are some things homeowners should look for in a moving company to ensure that their move will be as easy and stress-free as possible?

Number one is to check references. Ask friends and family who they would recommend and what experiences they have had. Check with the BBB, they are a great resource. Also look for some red flags. Any mover asking for a deposit is probably a small mover with one or two trucks who will not be able to help if there is a problem with your closing and the move date changed. That could leave you without a mover and scrambling at the last minute, plus you are out the deposit you paid. You should also always deal with someone local as well. If you are moving out of state stick with the big names, United, Mayflower, Atlas, Allied, etc. That cheap mover out of Brooklyn, NY will end up costing you more in the long run.

What's the best way for people to contact you and your company?

The easiest way is by phone at 508-422-4400 or 866-697-4400. You can also visit our website at www.gallomoving.com to get more information.

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