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Creative Remodeling Solutions for Your Home: An Interview with Redlands Construction, Inc.

By Kristen Bosse

Please describe a little bit about your company and the services you offer.

Fully Licensed and Insured: Woman Owned Company
Serving the Greater Boston and Metro West

-Custom Kitchens and Baths
-Attic and Basement Remodels
-Decks and Porches
-Master Suites & Home Office
-Full House Remodels
-Additions and Dormers
-Energy efficiency upgrades ? replacement windows, doors, HW on demand, etc.

What is your position at Redlands Construction?

Kris founded Redlands Construction in 1998 and is the owner of the company.

Are there any advantages to being a woman owned company?

Yes, I think that people see a woman as someone who understands how a home functions; and let's face it, there is the understanding that women tend to not just listen but to actually hear what others are saying. We, women, are known for our communication skills and this is something that is extremely important to clients during the construction process. It is something I have built my reputation on as well.

What makes your services different compared to other construction companies in the area?

Proven Track Record: We have a proven track record of providing quality work at competitive prices.
Detailed Planning Phase: We know the planning phase of the project sets the stage for good communication and is critical to insuring a successful project; ultimately our clients' satisfaction.
Accurate and comprehensive estimates: We take pride in detailed project specifications and comprehensive estimates ? no hidden costs or surprises.
Project Timeline and Detailed Budget: We develop a timeline and detailed budget with our clients and stick to it.
Good Communications: We understand the importance of good communication with our clients. Our clients have access to us 24/7 during their project.
We Show Up When We Say We Will: We show up when we say we will and once we start your project we stay until it is completed.
We Respect Our Clients' Homes: Residential remodeling is our only business. We know remodeling can be disruptive and stressful. We work with our clients to keep that stress at a minimum and treat their homes as though they were our homes.
Customer Satisfaction Survey: We give our clients a feedback questionnaire at the end of the project and we take all feedback seriously to continually improve.
Project Warranty: We support our work long after it's been completed.
Fully Licensed and Insured: Construction Supervisor License # CS076451, a Home Improvement Contractor Registration #131082. We are insured with both General Liability and Worker Compensation as are all our sub contractors.

In your opinion what are the top three most important qualities in an experienced construction company?

-Trust
-Communication
-Quality workmanship

What in your educational/professional past has enabled you to be successful with this company?

Kris Sawyer is not your average general contractor. Although she has an unrestricted Construction Supervisor License, a Home Improvement Contractor Registration and over 20 years of experience in the remodeling industry, it is her background in art that she credits with her ability to bring creative ideas to the remodeling process.

The granddaughter of a cabinet maker and daughter of a structural engineer, she remembers tinkering alongside her grandfather in his workshop and later, working on projects with her father who built her childhood home in Marblehead. Kris attended the School of the Museum of Fine Arts in Boston where she studied sculpture, design, painting and drawing, and spent a year and a half in Henley, England studying sculpture and design.

Kris combines her practical experience in the construction field with her strong sense of design to create a true collaboration with her clients and trade partners. Redlands Construction's creative, collaborative process and strong project management is essential to our success in bringing our clients' visions to reality.

I would imagine your services can significantly increase the value of a home. Have your customers experienced this after utilizing your services?

Absolutely! In fact, I have had several clients that have asked me to get their homes ready for the market with bath and kitchen remodels and all of them sold very quickly at above asking price.

What's the best way for people to get in contact with you?

To either call me at Redlands Construction: 617-799-3553 or email me at kris@redlandsconstruction.com.

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Kristen has written impressive content including press releases and feature stories...

Phone: 2039130483

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