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Local vs. National Moving Companies: An Interview with Matt Ellis of 3E Moving & Storage

By Matthew Ellis

Tell us a little about your company and its foundation.

3E Moving & Storage was established in 1990 by founder and owner Michael Ellis, Sr. He has a lifetime of experience working in the moving industry, with over thirty years in the business. He started his career in his hometown of Chicago, Illinois as a high school student working summers for a local moving company. His work in moving continues through his higher education. He is a graduate of Eastern Illinois University with a degree in Business. His increasing passion for the business drove him to start his own company, which eventually led him to the New England area. As the Ellis family grew, so did our business.

- Michael Ellis Sr: Founder and owner of 3E; Illinois University
- Patricia Ellis: Co-Founder; Assistant Office Manager; Eastern Illinois University
- Michael Ellis Jr: Vice President of Operations; UMass Lowell
- Zachary Ellis: Vice President of Operations; Endicott College
- Kate Ellis: Office Manager; Endicott College
- Matthew Ellis: Vice President of Marketing; Endicott College

What are some of the services your company provides?

3E Moving & Storage provides quality service with a professional presence. Here at 3E there is no job too big, and no job to small. We are a full service moving company covering New England and beyond. We have professional packing, home staging, piano moves, short/long term storage, junk removal, hauling services as well as packing materials for sale.

What are some of the benefits of working with a local moving company?

Working with a local moving company such as ourselves, allows us to have a personal connecting with our clients. Because we are a family owned and operated company, allows our customers to deal with us directly on a professional basis. Part of our mission is to put our customers first; thus allowing us to focus entirely on you. As we grow and expand, we continue to apply this same mindset with our customers, treating them like family as well as building long-lasting relationship.

Do local moving companies carry the same amount of insurance as larger corporate companies?

Yes.

Will you have enough resources to move all my belongings long distance?

As far as long distance goes, the majority of our business remains on the East Coast and the New England area. We have the proper equipment and vehicles needed to transport ones belongings for a long period of time. We move and store our customer's belongings with an unparalleled attention to detail.

As a local moving company, can I count that you still have the same experience and expertise as larger companies?

Yes, 3E moving has a very professional working staff and environment. With a member of our family on just about every work site, we make sure that we work quickly and efficiently and get the job done with great satisfactory. Our employees have excellent experience and expertise when it comes to our customers moving needs.

Do you think the level of customer service drastically differs from local to national moving companies?

We believe that our customer service here at 3E is beyond excellent. As a local moving company, we pride ourselves in treating our customers with the upmost respect and helping them with their every need. Because we are a family operated business, we can focus entirely on our customers and build a long lasting relationship, something that national moving companies sometimes do not.

What is the best way for people to get in contact with you?

The most beneficial way for our customers to contact us is by phone or email. We use a series of different marketing techniques that allows our customers to reach out to us; Social media such as Facebook, Instagram and our webpage allows us to get our name out in the market. Word of mouth is another key ingredient used to help us remain successful.

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6/23/2017

Deepak Sahu

To make your shifting easy and hassle free, this video is good for this important information for an interview with Matt Alice of Local vs. National Moving Company: 3 E Moving and Storage. Thank you

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Vice President of Marketing

Phone: 978-251-1444

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