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Premium Italian Coffee Right in the Heart of Downtown Boston

Caffe Nero grew out of Founder Gerry Ford's efforts of making a few local independent coffee houses function well. Ford never intended for his idea to develop into a chain. Rather, his dream first and foremost was to deliver excellent flavors and experiences to his customers. As it became quickly apparent, the café grew rapidly and demand increased. Most of the profits were reinvested right back into capital and service improvements, which really paid off.

Wanting full control of the operations and supply chain, Ford decided to invest in equipment which made it possible to roast his own unique blend of coffee. In fact, Caffe Nero is continually working to improve its existing blends as well as create new flavors. They were even able to set up their own espresso training school where their baristas could learn to make traditional Italian style coffees. This has led to the Ford family owning and operating more than 650 coffee houses across Europe.

In particular, Caffe Nero has expanded all the way to the state of Massachusetts in the U.S., retaining the original vision of the founder. The six cafes in Massachusetts are built in the vision of an authentic European coffee house and are designed to reflect an antique style and ornateness. From the ornamental back bars to the reclaimed materials, each café is unique to its neighborhood in design, but all incorporate reclaimed wood, a fireplace, a library, and imported antiques, says U.S. Director Jay Gentile. The rustic charm of the décor lends a warmth and coziness to the interior.

"Our traditional blend of coffee is roasted in our own roasting facility in Europe and shipped here," says Gentile. All ingredients are either imported from Europe or sourced and supplied from local artisan vendors, he adds. For instance, their bread is sourced from Nashoba Brook Bakery in West Concord, MA and their dairy comes from High Lawn Farm in Lee, MA.

The cafe specializes in espresso and brewed coffees, with their signature drink being the 20-hour Cold Brew Iced Coffee. But no coffee house is complete without fresh pastries and baked goods, locally sourced artisanal desserts as well as a selection of Italian deli style sandwiches and salads.

Gentile highly recommends the cappuccino with a Parma ham and mascarpone cheese on a baguette, a combination which has stood the test of time.  

"Walking into ours cafes should make you feel like you are visiting a coffee house in Italy," enthusiastically says Gentile. The cafe also participates in the local arts programs by partnerships and sponsorship of community events and exhibits.

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